What is 'excess' in the context of an insurance policy?

Prepare for the CII Certificate in Insurance - General Insurance Business exam. Study with multiple choice questions, hints, and detailed explanations. Boost your confidence and ace your test!

In the context of an insurance policy, 'excess' refers to the amount that a policyholder is required to pay out of pocket before the insurer will begin to cover the remaining costs of a claim. This mechanism is in place to encourage responsible use of insurance and to mitigate the risk of minor claims that could burden the insurer. When a claim is made, the insurer will deduct the excess from the total amount payable, meaning that the policyholder is responsible for their portion of the claim expenses.

For instance, if a policy has an excess of $500 and a claim amount of $2,000 is made, the insurance company would only pay $1,500, with the policyholder covering the first $500. This feature is designed to foster a shared responsibility between the insurer and the insured while also potentially affecting the overall premium cost—the greater the excess, the lower the premium might be, as the insurer’s risk exposure is reduced.

Other aspects mentioned, such as additional coverage offered by an insurer or administrative fees, do not define 'excess.' Similarly, a total payout limit pertains to the cap on how much an insurer will pay in the event of a claim, which is a separate concept from the policyholder's responsibility before insurance coverage kicks

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